The Veterinary Surgeons Board of South Australia has partnered with My eQuals

The Veterinary Surgeons Board of South Australia has recently partnered with My eQuals.

My eQuals is the official tertiary credentials digital platform for the higher education sector, students, and verifiers. It is a pan-pacific solution providing easy, secure access to certified, official qualification records for Australian and New Zealand universities and their learners.  

Why has the VSBSA partnered with My eQuals?

The VSBSA wants to make registration a more convenient process for every applicant. My eQuals are connected to over 50 Australian and
New Zealand universities. VSBSA applicants no longer need to print out academic documents and find someone to certify them – now, all you need do is upload your certificate or transcript to My eQuals and My eQuals will take care of the rest. It’s that easy!

Is My eQuals secure? Are my documents protected?

My eQuals utilises advanced cryptographic hardware and banking-level security to produce, and certify digital documents compliant with Australian and international legal and privacy standards. My eQuals also uses advanced electronic signatures which are compliant with EU Digital Signatures Directive 1999/93/EC and national enacting legislation. My eQuals documents are both legally valid and tamper-evident.

Is there a cost for me to upload my documents to My eQuals?

No. There is no cost involved for you to upload your documents.

How do I create an account with My eQuals?

Each institution will have their own guide when it comes to using the My eQuals service. Consult your institution for how to gain access to My eQuals.

I’ve set up My eQuals account, now what?

Great! Now you can send through your transcript or certificate to us. 

Submitting your certificate or transcript to the VSBSA via My eQuals:

The first thing My eQuals will ask you for is the recipient: 

Type in: ‘The Veterinary Surgeons Board of South Australia’

Then, fill in the rest of the fields:

Reference means what type of document you’re sending us – e.g., a ‘certificate’ or ‘transcript’. We suggest you use something like ‘Jane Smith – Certificate’ to help us identify your document.

Learner ID Number is your university student identification number. You should be able to find your student identification number on your academic transcript or certificate.

Expiry date refers to how long you want to keep your document in the My eQuals system. You can set the expiry date for a year, for five years – it’s up to you. We do suggest that you allow us to access your documents for more than one day. It may take us more than one working day to process your application. If you’re not sure, set the expiry date to three months. You can always upload the document again if need be!

Once you’ve filled in all the necessary fields, all you need to do is press submit and then your document is sent straight to us.

How will I know if the VSBSA has received my documents?

When you first share a document, a notice appears in the top right-hand corner of your screen to let you know your share was successful. Also, when you open a document or credential in your My eQuals account, you will find a summary at the top right part of your screen that is called “History”. Click on this to see a summary of the actions you took relating to that document.

If your university does not utilise My eQuals, you will need to submit a certified copy of your certificate or academic transcript as per our application requirements.

If you have any questions regarding the rest of your application process, please do not hesitate to contact us at; or call us: (08) 8359 3334. 

Get Started:

Correspondence Policy

We recommend using our postal address if your correspondence is sensitive and/or includes hard copy or confidential attachments (such as photos or documents). Please ensure you include a return postal address.

Our approach
When we perform our work, we aim to be fair, impartial, consistent, respectful, courteous.

How you can help us
To allow us to perform our work effectively and efficiently, we expect that you will familiarise yourself with our correspondence policy, give us accurate and complete information, treat us with respect and courtesy.

We aim to respond to correspondence, where required, within 20 working days of receipt.

Sometimes the matters raised in correspondence are complex and require detailed investigation in which case our response time will be longer.

There may be occasions where the issues you raise are outside our responsibilities. In this case we will refer you to the appropriate organisation or government department/agency. We encourage you to check to see if your issue is within our jurisdiction before you correspond with us. For example, if your enquiry relates to the ability of a veterinary surgeon to obtain, possess, prescribe or dispense Schedule 4 drugs, please direct your enquiry to the Office of the Chief Pharmacist: If your enquiry relates to the ability of a veterinary surgeon to obtain, possess, prescribe or dispense Schedule 8 drugs, please direct your enquiry to SA Health:

We do not provide legal advice or personal advisory services to members of the community, veterinary services providers or veterinary surgeons.

We will only respond to items where we are the primary recipient. We will not respond to correspondence where we have been included as a carbon copy.

We will delete unsolicited advertisements without response.

We will not respond to correspondence containing offensive language or content.

We will forward any correspondence containing threatening content or advocating illegal activities to South Australia Police.

Your correspondence, once received, will become an official record of the Veterinary Surgeons Board of South Australia.