Working to ensure those in the profession achieve and maintain high professional standards of competence and conduct in their provision of veterinary treatment.
Dr. Alejandra (Ale) Arbe Montoya has been a member of the VSBSA board since 14 January 2022. A qualified veterinarian with 11 years’ experience in small animal practice, Dr. Arbe-Montoya’s passion is improving the wellbeing of veterinarians and loves to give back. One of the ways she does this is by being involved in several groups where veterinarian wellbeing and healthcare is the focus and is a researcher in Veterinary Wellbeing.
Dr. Arbe Montoya was a former president of the Australian Veterinary Association South Australia committee and has been the primary author on three original articles published in 2017, 2019 and 2020. Now the owner of Locum Vet, Dr. Arbe-Montoya provides locums to practices all around Australia. Dr. Arbe-Montoya is ‘Helping animals, one vet at a time.’
We recommend using our postal address if your correspondence is sensitive and/or includes hard copy or confidential attachments (such as photos or documents). Please ensure you include a return postal address.
When we perform our work, we aim to be fair, impartial, consistent, respectful, courteous.
How you can help us
To allow us to perform our work effectively and efficiently, we expect that you will familiarise yourself with our correspondence policy, give us accurate and complete information, treat us with respect and courtesy.
We aim to respond to correspondence, where required, within 20 working days of receipt.
Sometimes the matters raised in correspondence are complex and require detailed investigation in which case our response time will be longer.
There may be occasions where the issues you raise are outside our responsibilities. In this case we will refer you to the appropriate organisation or government department/agency. We encourage you to check to see if your issue is within our jurisdiction before you correspond with us. For example, if your enquiry relates to the ability of a veterinary surgeon to obtain, possess, prescribe or dispense Schedule 4 drugs, please direct your enquiry to the Office of the Chief Pharmacist: SAPharmacy@health.sa.gov.au. If your enquiry relates to the ability of a veterinary surgeon to obtain, possess, prescribe or dispense Schedule 8 drugs, please direct your enquiry to SA Health: HealthDrugsofDependenceUnit@sa.gov.au
We do not provide legal advice or personal advisory services to members of the community, veterinary services providers or veterinary surgeons.
We will only respond to items where we are the primary recipient. We will not respond to correspondence where we have been included as a carbon copy.
We will delete unsolicited advertisements without response.
We will not respond to correspondence containing offensive language or content.
We will forward any correspondence containing threatening content or advocating illegal activities to South Australia Police.
Your correspondence, once received, will become an official record of the Veterinary Surgeons Board of South Australia.